He didn't return my call either. I will never stay at that hotel ever again as the way I was treated by their Valet Service is just totally unacceptable. Hotel Indigo Asheville has a 24-hour front desk. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Hotel Indigo Asheville Downtown. I spent an entire day researching hotel and Airbnb options for a trip to Asheville, NC. I regret to learn about the level of service that was provided to you by our team to help you resolve the concerns you raised with your damaged vehicle. We appreciate you taking the time to provide us your feedback. Best InterContinental (IHG) Hotels in Asheville: find 4,889 traveller reviews, candid photos, and prices for 8 InterContinental (IHG) Hotels in Asheville, NC. Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. Taxes and fees that are shown are estimates only. Rome2rio makes travelling from Asheville Airport (AVL) to Hotel Indigo Asheville Downtown easy. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . I loved the view from my room. IHG wants to deliver superior value through our brilliant basics, and a little more where it matters most. The alarm was screaming for the driver to hear and he never mentioned that he bumped something while backing my vehicle. After requesting my vehicle, it was promptly brought to the front door of the hotel. Restaurants near Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: Find traveller reviews and candid photos of dining near Hotel Indigo Asheville Downtown in Asheville, North Carolina. The venue consists of 13 storeys with 115 air-conditioned rooms. Selecting will reload the Holiday Inn Club Vacations Website in this browser window. We went through the reservation process, and he asked me what is the rate I see online. Bottom Line. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . All parking at Hotel Indigo Asheville is a $10 unlimited self park rate. I'll cancel my IHG membership because of their complete lack of customer service. The Montford Area Historic District is a mile from Hotel Indigo Asheville Downtown. My vehicle is equipped with sensons and backup camera. Safe travels. The Montford Area Historic District is a mile from Hotel Indigo Asheville Downtown. They connected me to the IHG online chat, which directed me to the hotel website. However they never reduced our bill. Every time I stay at this hotel it exceeds my expectations. Selecting will reload the EVEN Hotels Website in this browser window. If you would like to learn more about how we use cookies or change your settings, you can use the link at the bottom of any page at any time. We hope to host you soon and let you experience a unique and fresh perspective, and staff that is, upbeat, inspiring, and friendly. from I26 N, merge onto I240 East, take Exit 4C, turn right at light, hotel on right. Firstly, I travel for a living and spend about 250 nights a year on the road. She genuinely cared! Selecting will reload the Candlewood Suites Website in this browser window. I booked a beautiful full condo Airbnb closer to downtown for less money. Contact hotel for large vehicles and trailers. See 1,805 traveller reviews, 598 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. He didn't return my call either. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. After requesting my vehicle, it was promptly brought to the front door of the hotel. I told him, and he said that rate is wrong...which is why you could not reserve. You're currently viewing this site in a different language. Discover genuine guest reviews for Hotel Indigo Asheville Downtown along with the latest prices and availability – book now. The hotel is located in downtown Asheville. I called the reservations number on the webpage and was greeted with the message, "nobody is available to assist you, goodbye." Hotel indigo asheville parking. Hotel has a water filter dispensing machine. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . We take great care to mirror our Asheville … Book online or call: I should have made a Police Report. The standard cookie policy for this website is to allow all cookies. The Thomas Wolfe House and Memorial is only 3 minutes away. Selecting will reload the Hotel Indigo Website in this browser window. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. Review tags are currently only available for English language reviews. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. Yes, when you book your stay at Hotel Indigo Asheville Downtown direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. Selecting will reload the voco hotels website in this browser window. Therefore, we've made sure to spotlight Downtown Asheville hotels with free parking, so you will have one less expense to pay for on your holiday. Hotel Indigo Asheville | We're known for our fresh design, inspiring service and an endless ability to intrigue guests with our distinctively local personality. After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. Hotel indigo asheville downtown reflects the city itself vibrant eclectic soulful and embracing. Your comments are valuable to us, this will only help us work harder to make travel inspiring for all our guests here at the Hotel Indigo. Hotel Indigo Asheville has a 24-hour front desk. I then called and asked to speak to the Manager and the reason I called. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. Wireless internet is available in the entire hotel for free. Come and experience this boutique hotel in the heart of downtown. The staff was friendly and offered to reduce our room rate, and we accepted. I payed extra for a "view" room. I should have made a Police Report. Top hotel.The views from our 8th floor we great!Highly recommend, This is the version of our website addressed to speakers of English in the United States. Bottom Line. Selecting will reload the InterContinental Hotels & Resorts Website in this browser window. Valet parking costs USD 20.00 per night. After much research, I chose the Hotel Indigo based on their location, and tried to book online...nothing happened when I clicked reserve. My vehicle is equipped with sensons and backup camera. I will never stay at that hotel ever again as the way I was treated by their Valet Service is just totally unacceptable. Reviewed April 7, 2020 . Previous condition my foot. We have alerted the management of the hotel regarding this and they will investigate and find resolutions at the soonest possible time. Woke up the next morning with no hot water. The process was easy and fast. I should have made a Police Report. Off-site, public parking is located one block from hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I called the hotel directly and told them at this point I was frustrated. Hotel parking is VALET ONLY. Selecting will reload the Regent hotels website in this browser window. After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. Guests can park themselves leaving and entering as many times as the please during their stay. Turn right at light, hotel entrance to the right. Off-site, public parking is located one block from hotel. The hotel was basically across the street from Grove arcade. And to Downtown? In my opinion, DO NOT STAY AT THIS HOTEL !!! We even remembered her from last timenwe stayed and she was the same then. Is parking offered on site at Hotel Indigo Asheville Downtown? Você está deixando nosso website da IHG® em Português para o Brasil e entrando na versão em Inglês do nosso website para as marcas:InterContinental, Holiday Inn® Hotels & Resorts, Holiday Inn Club Vacations®, Holiday Inn Express® Hotels, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, HUALUXE™ Hotels e Resorts, EVEN™ Hotels, Candlewood Suites®,Staybridge Suites® e IHG® Rewards Club. Selecting will reload the HUALUXE Hotels & Resorts Website in this browser window. Enjoy free WiFi, a restaurant and breakfast. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. Please try again later or contact the. A refreshing hot shower would have made your stay better. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. This is definitely my go to spot in Asheville. Travel Info: Find Updates and Reopenings in Asheville & Western North Carolina. Hotel Indigo Asheville Downtown - The 3-star Hotel Indigo Asheville Downtown lies within 3 km from French Broad River Park. Now £74 on Tripadvisor: Hotel Indigo Asheville Downtown, Asheville. I then called and asked to speak to the Manager and the reason I called. Dry cleaning and valet parking are offered as well. You can change your country and language settings in the future by using the selector at the top of the page. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. I should have made a Police Report. How far is this hotel to the Skyline Drive? Guest Parking. My wife and I stayed at this hotel for 1 night. This is the highest hotel parking rate downtown. IHG takes your privacy seriously and works to protect you. What a disaster. The property has fitness classes and a fitness center. I emailed the management, who took over a day to respond to me with the message...call us, and we'll help you. Hector P Case Manager IHGService. Our guests praise the breakfast and the helpful staff in our reviews. !More, Hello JohnZ1425, Thank you for choosing the Hotel Indigo. It used to be optional with free self-parking, but this $18 fee per day is now required of all guests. We appreciate that you brought your experience to our attention and we take feedback seriously. Asheville NC is also home to attractions like Harrah's Cherokee Center, Battery Park Book Exchange & the Grove Arcade near our hotel. Their website displayed the wrong rate and he had no interest in honoring it, or helping me. I then called and asked to speak to the Manager and the reason I called. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. In my opinion, DO NOT STAY AT THIS HOTEL !! All personal information you provide is encrypted and secure. See 1,806 traveler reviews, 598 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #36 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I do wish it had more shower heads though since it was so big. Esta respuesta no fue útil para ti. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. Overnight charge is $20 with unlimited in/out privileges. Take I-85 N, to I-26W, to I-240W, Exit 4C, hotel is on left. Prices are calculated as … Stay at this 3.5-star business-friendly hotel in Asheville. Yes, Hotel Indigo Asheville Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. The alarm was screaming for the driver to hear and he never mentioned that he bumped something while backing my vehicle. Internet. Property Location With a stay at Hotel Indigo Asheville Downtown, you'll be centrally located in Asheville, just a 3-minute walk from U. S. Cellular Center and 15 minutes by foot from The Orange Peel. Stay at this 3.5-star business-friendly hotel in Asheville. Contact hotel for large vehicles and trailers. Would you like this to make your default language? And is there free parking? This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Útil Poco útil Esta respuesta fue útil para ti. Popular attractions The Orange Peel and Biltmore Estate are located nearby. Book Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: See 1,805 traveller reviews, 597 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. There a business centre that offers fax, print, and copy services, and meeting space is available upon request. He now made their problem, my fault. I reached out to social media (Facebook) because I knew they tend to be responsive. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. Now £86 on Tripadvisor: Hotel Indigo Asheville Downtown, Asheville. Selecting will reload the Staybridge Suites Website in this browser window. Whether you spend some time hiking the beautiful trails and mountains of Blue Ridge Mountains or visiting the iconic Biltmore Estates, downtown Asheville is sure to capture your heart. Come and experience this boutique hotel in the heart of downtown. Calls to 0871 numbers, when dialed from the UK, cost 13p per minute. Are pets allowed at Hotel Indigo Asheville Downtown? Hotel Indigo Asheville Downtown, Asheville: See 1,805 traveller reviews, 597 user photos and best deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 Asheville hotels, rated 4.5 of 5 at Tripadvisor. Travelers to asheville give high marks for the live music scene popular theater scene and renowned art. This 3.5-star Asheville hotel is smoke free. Selecting will reload the Holiday Inn Website in this browser window. Enjoy the Freedom of Free Parking. When I called the person told me that the guy that reduced our rate wasn’t authorized. Selecting will reload the Holiday Inn Express Hotels Website in this browser window. Calls from mobiles will be higher. IHGService, General Manager at Hotel Indigo Asheville Downtown, responded to this review. We promise you the lowest available price online, or we’ll match it and give you five times the IHG® Rewards Club points, up to a 40,000-point maximum. Hotel Indigo Asheville Downtown: Good location - limited parking - Read 1,793 reviews, view 587 photos, and find great deals for Hotel Indigo Asheville Downtown at Tripadvisor Previous condition my foot. 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Our guests praise the breakfast and the helpful staff in their reviews. I will never stay at that hotel ever again as the way I was treated by their Valet Service is just totally unacceptable. We visit Asheville once or twice a year, and this hotel had become our favorite place to stay, but we were disappointed during our last stay when we found that valet parking is now mandatory. Turn left out of airport, turn left onto I26W, into I240 East, take Exit 4C, hotel is on right at exit. Selecting will reload the Crowne Plaza Hotels & Resorts Website in this browser window. Now HK$876 (Was H̶K̶$̶9̶5̶4̶) on Tripadvisor: Hotel Indigo Asheville Downtown, Asheville. Bottom Line. Hotel Indigo, Asheville. The Thomas Wolfe House and Memorial is only 3 minutes away. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Hotel Indigo Asheville Downtown that suits you best. Dry cleaning and valet parking are offered as well. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. Previous condition my foot. There was no direct hotel contact information anywhere on their website. There's a charge of USD 75 per accommodation, per stay. There a business centre that offers fax, print, and copy services, and meeting space is available upon request. We do not charge any booking fees for making reservations directly with us. My vehicle is equipped with sensons and backup camera. Parking is available for a fee. Furthermore, I have sent you an email requesting for more information regarding your reservation and your concern and I hope you find time to respond. I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. Private parking is possible on site at USD 18 per day. Our boutique hotel is accented with curated local photography throughout, creating an immersive Asheville experience with all the comforts of home and then some. Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Hotel Indigo Asheville Downtown offers a casino, a tennis court and a golf course to ensure guests' comfortable stay. I then called and asked to speak to the Manager and the reason I called. He didn't return my call either. Yes. Public transportation information is not available, We are sorry, our system is temporarily unavailable. from I240 East, take Exit 4C, turn right at light, hotel on right. Hotel Indigo Asheville Downtown, Asheville: 1,806 Hotel Reviews, 597 traveller photos, and great deals for Hotel Indigo Asheville Downtown, ranked #34 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. At Hotel Indigo Asheville Downtown, valet parking is available for a daily rate of 20 USD. The only "view" I got is of the parking lot from the "beautiful" second floor. The photos on the website showed these beatiful views. Some hotels even go one step further and provide more luxury parking options like covered parking, valet parking, and even electric vehicle car charging stations for the eco-friendly traveler. Hotel Indigo Asheville has a 24-hour front desk. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review. the staff is nice, rooms are beautiful and exceptionally clean, nice little bar down in lobby and ice machines with water purifiers. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. The Montford Area Historic District is a mile from Hotel Indigo Asheville Downtown. When you book a Downtown Asheville hotel with free parking, you'll never have to worry about moving your car in fear of getting a ticket. After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. Not for us. Get local discovery tips from Hotel Indigo! Bottom Line. Review of Hotel Indigo Asheville Downtown. from I40 E, take I240 West to exit 4C, turn left at light onto Montford Ave, turn left onto Haywood St, hotel on left. Can I cancel my booking at Hotel Indigo Asheville Downtown for a full refund? Hotel parking is VALET ONLY. I plan on doing some road trips around scenic areas of the US. 126 E to I240, 1240 E to Exit 4C. The shower was nice and big. After requesting my vehicle, it was promptly brought to the front door of the hotel. Selecting will reload the Kimpton® Hotels & Restaurants Website in this browser window. I decided to join the IHG rewards program and take advantage of collecting points for my stays. 217 reviews of Hotel Indigo Asheville Downtown "So originally I wanted to write a scathing review. Previous condition my foot. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Você gostaria de visita a IHG.com Brasil para continuar em Português? He didn't return my call either. Just make sure to check this property's cancellation policy for the exact terms and conditions. Discover genuine guest reviews for Hotel Indigo Asheville Downtown along with the latest prices and availability – book now. 1 877 834 3613, Costs 13p per minute + phone company's access charge. Search for Hotel Indigo Asheville Downtown discounts in Asheville with KAYAK. The Hotel features spacious guestrooms and suites, restaurant, bar, meeting room, fitness center, pet-friendly, valet parking, along with first-class amenities. I am sorry that we had shortcomings here. I will never stay at that hotel ever again as the way I was treated by their Valet Service is just totally unacceptable. Hello 642randallg,We wanted your stay to be comfortable and convenient, but we missed the target. From parking deck on Battery Park Ave, walk one block North on OHenry Ave. Hotel Indigo is located across the intersection of OHenry Ave and Haywood Street. Dry cleaning and valet parking are offered as well. After requesting my vehicle, it was promptly brought to the front door of the hotel. My vehicle is equipped with sensons and backup camera. !Your valet staff were also awesome!Top location. If you would like to continue with our optimal website experience, you don't need to make any changes. more, Lock in the lowest price from these sites. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. After requesting my vehicle, it was promptly brought to the front door of the hotel. Overnight charge is $20 with unlimited in/out privileges. This helps to ensure you have the optimal experience. If you are a pet lover, this is your place. Valet Parking at Hotel Indigo, Asheville, NC Downtown. Your thoughts have been shared with the Hotel Maintenance team and this will be addressed rightly.I hope we get the chance to serve you again and create a better experience for you in the future.Warm thoughts,Deborah R.Case ManagerIHGService, Just wanted to say Thank you for a great weekend.Your check in staff(female) made us feel special. This hotel is 2.7 mi (4.4 km) from Biltmore Village and 5.4 mi (8.7 km) from Biltmore Estate. The alarm...I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. Again, thank you for sharing your comments and I look forward to hearing from you soon. Why would I make additional effort at this point to stay at their hotel? I booked the hotel because it stated that it had spectacular, majestic mountain views. Hotel Indigo is located in downtown Asheville, one block from the Grove Arcade, galleries, restaurants and historical points of … Search for the cheapest hotel deal for Hotel Indigo Asheville Downtown in Asheville. Hotel Indigo Asheville Downtown, Asheville: See 1,804 traveller reviews, 597 photos, and cheap rates for Hotel Indigo Asheville Downtown, ranked #34 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Enjoy free WiFi, a restaurant, and breakfast. Valet parking was great although I do prefer to park myself most of the time. There a business centre that offers fax, print, and copy services, and meeting space is available upon request. Find all the transport options for your trip from Asheville Airport (AVL) to Hotel Indigo Asheville Downtown right here. Popular attractions The Orange Peel and Biltmore Estate are located nearby. See 1,805 traveller reviews, 597 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Charlotte Douglas International Airport (CLT). Selecting will reload the avid hotels Website in this browser window. Prices are calculated as … What are the cleanliness and hygiene measures currently in place at Hotel Indigo Asheville Downtown? With peace of mind from IHG Way of Clean enhanced cleaning measures, you can relax and enjoy everything this boutique hotel in Downtown Asheville has to offer. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. Please see our partners for more details. Standard network rates apply. The bed was comfortable and I did not wake congested or stuffy. I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. Of the page, behind, as you explore this unique Area welcome with. Got is of the parking lot from the UK, cost 13p per minute sites! Private parking is located one block from hotel Indigo Asheville Downtown offers a casino, a restaurant and. 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