To make the filling, mix the flour, salt, pepper and thyme together in a bowl, add the steak and kidneys and stir well until the meat is evenly coated with the flour mixture, then mix in the onion. In a small pan, reheat the 100ml of the reserved stock and add the lentils, stirring to combine. Make a wide, treble-thickness strap of foil (long enough to lift the pudding out with) and place in a large saucepan. Thanks for taking the time to contact us again about the steak and kidney puddings. Put all the meat back into the casserole and over a … Coat the meat with the seasoned flour. Tuck the foil in firmly around the rim. Drain the lentils from the water. May 11, 2014 - Steak and Kidney Pudding: A classic British recipe for a meal of steak and kidney steamed in a pressure cooker When the oil is hot, fry the coated beef in batches until it is browned on all sides. My indulgent feast had turned into a forensic post mortem as I dissected the limp remains of my culinary fantasy. HERE, you can get an explanation of uniquely British and American English words and avoid the many linguistic tripwires involved in crossing the pond. Toss together lightly and set to one side. In the morning - return the pastry to cool room temperature, then roll it out thinly on a wellfloured surface. PS I came accross this page seaching for the perfect Warm the butter and oil in a casserole and brown the meat (including the kidney) in batches, removing each to a dish. At least that way you would know for certain that I am not making this up. I couldn’t resist. Gas. Now secure it with string, making a little handle so that you can lift it out of the hot steamer. Arriving home to a blissfully empty house, I resisted the temptation to slam my puddings in the microwave and instead followed the recommendation to steam them gently for 35 minutes. Air. Aug 23, 2017 - I may be old-fashioned, but I really love a traditional steak and kidney pudding, steamed in a suet crust. Enter your email address to subscribe to DCR and receive notifications of new posts by email. Not just one, but two of the little darlings nestling in every box. I added a box of ‘Gastropub Thick Cut Chips’ and a token bag of fresh green vegetables (because I can’t shrug off my conditioning completely) and on the way home I picked up a couple of bottles of real ale to wash it all down. In stitches. dish. It's worth noting that suet pastry always needs more water than other types, so if it is still a bit dry just go on adding a few drops at a time. Then I cut into one of my M&S Steak and Kidney Puddings. Sussex pond pudding with apples by Mary Berry. I should have used a dictaphone and a camera like they do on in ‘Silent Witness’. Instead, the lumps had the spongy texture of tasteless marshmallow. However, most disappointing of all however is the fact that you gave me the impression that you are going to do nothing whatsoever about your disgusting steak and kidney puddings. You know when I bought them and from which store so you have all the information you need to DO SOMETHING. Heat half the butter in a heated pan and add the meat. In order to follow this up with the correct suppliers we need the packaging return to us or to your local store. Invert a 28-30x23cm, 6.5cm deep pie dish on to the pastry. I almost gave you an extra mark for using the word “sorry” once in your email but alas, it had all the sincerity of Hannibal Lechter saying he was becoming a vegetarian so you missed out there too. the money on a couple of pints of guinness. Effectively, they were Steve’s steak and kidney puddings. Then place it in a steamer over boiling water. Add about 150ml (¼ pint) cold water and work to a soft dough. Without specific information, we’re unable to feed this back to them. If you need a recipe, I’m sure that my mother would be able to help. Steamed sponge pudding. He’s only been in the job since October so he should still be really keen. If my wife eats gluten, she gets terrible stomach and bowel pain for 48 hours afterwards. Light beige just doesn’t cut it. Sadly, it didn’t occur to me to note batch numbers before the packaging disappeared into the recycling but I’m sure you can work this out from the date and location of purchase in any event. I hope you won’t tell me that this was a faulty batch that ‘slipped through the net’. I cut open the pudding to see if there was anything else in there. If she eats gluten, she becomes very ill indeed – for up to six weeks! DCR's new sister site is now live. I was genuinely excited. 9) Butter a 1/3-pint pudding basin and roll each piece of dough out to a covering the base. Pasta, pizza, crumpets, garlic bread, battered fish, spicy cous-cous, naan bread and, most of all, pies. From: Marks and Spencer Customer Service Date: Tue 26/02/2013 15:43. Place the steak and kidney into a large bowl. Cut out a quarter and reserve. If you’d like to share any feedback, please let us know by clicking on the following link: www.mandssurvey.co.uk/480. Mary Rosa Alleyne Hunnings CBE (née Berry; born 24 March 1935), known professionally as Mary Berry, is a British food writer, chef and television presenter. Or lung perhaps. I therefore live a life of severe nutritional deprivation. I know that this had all started because I wanted gluten but I was actually expecting to get some serious animal protein to go with it. I tried the second pudding. Learn how your comment data is processed. The ladies of my life were otherwise engaged and I was wandering around the M&S Leeds store fantasising about a seriously oversized steak pie with flaky pastry crust when my eyes fell upon a pack of your M&S ‘Steak and Kidney Puddings’. 12) Spoon little of the cooked meat mixture and a little gravy on it. As the cat is quite a lot smaller than me, it didn’t seem fair that she got more meat that I did. They will, of course, offer you a refund for the steak and kidney puddings. To serve, either serve the pudding by spooning portions straight out of the bowl, or slide a palette knife round the edge and turn the whole thing out on to a serving plate (which is more fun!). I bet he would read my email before replying. What you need is a circle, about 32.5cm/13in in diameter. Alternatively, you can take the packaging or receipt into your local store where our staff will forward it to us. We have rigorous control agreements with all our food suppliers to ensure that our food quality is maintained to the highest possible standard. Use this to line the I had a bit of a struggle getting everything on a single dinner plate but I told myself that I wasn’t actually going to eat all of it. You might have earned several marks if you had replied in the same spirit of my original note. On a lightly floured surface, roll out the dough to a round of about 30 cm in diameter. 10) Cut out a quarter of the circle. I did eventually manage to find the toenail clipping sized shreds of kidney and I can promise you that the amount of kidney in both puddings combined would have failed to cover a penny coin. Sticky toffee pudding. Something that not only tastes of steak and kidney, but actually contains some. Treacle pudding with nutmeg, lemon and lime ... Steak and kidney pudding. Thanks again for getting in touch. Taste to check the seasoning and add a few drops of Worcestershire sauce. Your dinner isn’t supposed to. Next chop the steak and kidney into fairly small cubes (reserving the trimmings for the gravy), toss them in the seasoned flour, then add them to the pastry-lined basin with the slices of onion. Heat the oil in a pan over a medium heat and coat the beef in the flour. Now abandon the knife, go in with your hands and bring it all together until you have a nice smooth elastic dough, which leaves the bowl clean. After that, take a quarter of the dough for the lid, then roll the rest out fairly thickly. All the air had escaped. AGL Australia: You May Want to Sit Down…. It made my day and I truly So, once in a blue moon, when my wife and daughter are both eating out with girlfriends or away on a late night shopping expedition, I get that rarest of opportunities – to abandon my gastronomic strait-jacket and indulge instead in a shameless orgy of glutinous self abuse. For the gravy, simply place the meat trimmings in a saucepan with the half onion, cover with one pint of water, add some seasoning and simmer for approximately one hour. Please send us any available packaging from the product or the receipt so we can follow this up with our suppliers and send you a gift card to replace the steak and kidney puddings. Then stir in the flour, gradually add the stock little by little to make a smooth gravy, adding a spot of gravy browning if it's needed. Add some freshly ground black pepper, then add the suet and mix it into the flour using the blade of a knife. I love them all but they’re all banned at our house. With great joy,and thanks to your timely review I will invest Please be aware this email is from a ‘no reply’ email address. We’re keen to know what you thought of our reply. Personally, I like my beef gravy to be an encouraging dark brown colour. These meagre contents tasted of nothing very much at all and there was a disconcerting lack of the fibrous structure one normally associates with lean meat. Privacy Policy, Site Rules and Other Dull Stuff, https://www.marksandspencer.com/contactus, National Public Radio USA: The Fine Art of the Complaint Letter, Telegraph.co.uk – The Best Complaint Letters of All Time, Ryanair: Child, Not-That-Bright, Vacant and Middle Gimp, Britannia Hotels: Probably the Worst Hotel in the World. I also hear that Steve is a cigar smoker so I think we would get along really well. To make the suet pastry, tip the flour, suet and salt into a bowl and mix together the ingredients. Retail Customer ServicesMarks & SpencerChester Business ParkWrexham RoadChesterCH4 9GA. Heat two tablespoons of the oil in a large non-stick frying pan and fry the steak, in … 11) Line the bottom with remaining dough and seal the edges together. It is always helpful when the reply reflects, in some small way, the content of the original communication. Now it just so happens that Monday 11th February was one such occasion. I could leave half a pudding and a chip or two. If you would like to respond, please contact us via our website https://www.marksandspencer.com/contactus and we will be happy to assist you further. It's my belief that if you... Aug 23, 2017 - I may be old-fashioned, but I really love a traditional steak and kidney pudding, steamed in a suet crust. Thanks for taking the time to contact us about the steak and kidney pudding. A little narrative background and the occasional tongue-in-cheek remark would have been greatly appreciated. The suet crust was every bit as stodgy as I remembered. My daughter is coeliac. When it's evenly blended, add a few drops of cold water and start to mix with the knife, using curving movements and turning the mixture around. The contents looked alarmingly like the little sachet of ‘Whiskas Oh So Meaty with Gravy’ cat food I had opened for my small, hairy friend only a few minutes before – except there was much more meat in the Whiskas sachet and the cat food was broadly the right colour. Then I cut into one of my M&S Steak and Kidney Puddings. What you need … Same result. Just to say that was first class, an absolute In the meantime, please let me know what is going to happen about the dreadful steak and kidney puddings. As you can imagine therefore, we go to great lengths to avoid the gluten which hides in everything from OXO cubes to soy sauce. Stir in the onion, celery salt, pepper, salt and thyme leaves. Take a sheet of foil, fold a pleat down the centre, liberally butter the foil and place, butter-side down, on the pudding with the pleat in the middle. Apologies if some of the funny complaint letters still look a bit odd. Hilarious. I’m sorry you’re unhappy with my response. cracker. HMRC: It is a Tax Demand, not a Begging Letter. Just managed to halt a small trickle of pee whilst OMG. The food she eats is gluten free. From: Marks and Spencer Customer Service , Date: 18 February 2013 06:52:26 ESTSubject: Your M&S. Be that as it may, I estimate that the largest piece of ‘meat’ in either pudding measured 7mm at its widest point. Add the onion to the frying pan, with a little more oil if necessary, and fry for 3 … Perhaps I should get in contact with Steve Rowe (M&S Executive Director – Food). Stir the stout into the remaining flour left in the bowl, then pour into the pan of meat with the stock, … Thanks Paul. There was NO steak in either pudding. Meanwhile, boil the lentils in salted water for 15 minutes, or until tender. thank you for that! Yes air because, for the most part, that is all the pudding contained. Place the steak, onion, mushrooms, flour and seasoning into a bowl. None. Preheat the oven to 220°C/428°F/Gas Mark 7. Steak and kidney pudding is a savoury pudding made by enclosing diced steak and beef, and lamb's or pig's kidney pieces in gravy in a suet pastry. This rich and flavoursome Then strain the stock, and in the same pan, fry the remaining onion, chopped small, in the beef dripping until soft and blackened at the edges. Read about our approach to external linking. It might have received a higher mark if you had actually bothered to read my email first. The aim is to bring it together as a dough, so keep adding drops of water until it begins to get really claggy and sticky. dish. Thank you for your anonymous reply to my email on the subject of Marks and Spencers Steak and Kidney Puddings. This was perfect. Among the various vernacular rhyming slang names for steak and kidney pudding are "Kate and Sidney pudding", "wake and bakey pudding", "snake and kiddy pudding" and "snake and pygmy pudding". See more steak and kidney pudding recipes (7), Learning to chop: the 'chiffonade' or shredding technique. Fry the onion in the pan, then add the mushrooms and fry them briefly, adding more oil if you need it. That might be unwise when there are so many concerns about the integrity of processed food supply chains at the moment and disconcerting quanities of Shetland Pony keep ‘slipping through the net’ and turning up in all sorts of unusual places. pud and must say was going to purchase via M&S. For instance, there is no point in asking me to send you the packaging when I had in fact already told you that it had been recycled. If we can be of any further help, please don’t hesitate to contact us. The Pubic Hair Encrusted Soap and the Flotation Tank, Butchers Tripe Mix: Fit as a Butcher’s Dog, Smithsonian Institute: Doubt Cast on Hominid remains. Tyres and balloons deflate. Method. Stuff that is neither liquid nor solid and therefore doesn’t need much chewing and has the same nutritional value as nothing at all. Stir all the ingredients together, so that they’re all coated in the flour. “Where was my steak and kidney?” I asked myself. I must confess that at this point, I was every bit as deflated as my puddings. Nothing better than a laughter trickle I say. Equipment and preparation: You will need a well-buttered, 1.5 litre/2½ pint capacity pudding basin and a steamer. I was genuinely excited. After that, take a quarter of the dough for the lid, then roll the rest out fairly thickly. My wife is gluten free. I’m sorry you’re disappointed with the quality of them. Then the pudding deflated. I give it one out of ten – for managing to send it to the right email address. Dear Faceless Customer Relations Operative. "I had a steak and kidney pie last night - I don't care if there is a bottom, all I want is a nice firm lid" B erry's recipes on the BBC programme have been a talking point each week . Taken together, the solid contents of each pudding would have fitted on a standard desert spoon. Steam for five hours, topping up the boiling water halfway through. I could leave half a pudding and a chip or two. Do you sit on your Butt or collect rainwater in it? Not only could I rectify my gluten deficiency at a stroke, but I could also rekindle childhood memories of my mother’s home made steamed suet puddings. Strictly speaking, the buck stops with Steve. I love gluten. laughing my brains out. It would be refreshing if you were to admit to, and apologise for, selling a thoroughly disgusting, cheap and nasty product and undertake to replace it with something that deserves to carry an M&S label. Clearly, steaming had been the right thing to do. Seal well and cover with a double sheet of foil, pleated in the centre to allow room for expansion while cooking. Pour flour into a bowl and season well. Despite the care we take, we’ve clearly not been successful on this occasion. Add enough cold water to reach almost the top of the meat and sprinkle in a few drops of Worcestershire sauce and another seasoning of salt and pepper. This site uses Akismet to reduce spam. So, with my overflowing plate, chilled beer and a recorded episode of ‘Top Gear’ on the television, I was about as close to heaven as a bloke eating a billy-no-mates dinner can get. After being encouraged in domestic science classes at school, she studied catering and institutional management at college. We've nearly finished the re-build and will soon have every letter looking very smart again. Just found a horrible beast looking creature in my m and s Italian salad. Heat two tablespoons of the oil in a large non-stick frying pan and fry the steak, in batches, over a … Mentally add an extra 1cm all round, then use the dish as a guide to cut out the pastry lid. Now line the bowl with the pastry, pressing it well all around. Do you know the difference between Boondocks and Boondoggles? Actually, to be more accurate, my wife is gluten intolerant. Reserve 1/3 for the lid and roll out the remainder on a lightly floured surface. Of necessity, we have a very healthy diet of nothing but freshly prepared food. For the pastry, first sift the flour and the salt into a large mixing bowl. Not sure if it’s worth complaining. Leaking from the collapsed and now alarmingly flat pudding was an anaemic coloured liquid. Keep remaining for the lids. Roll out the pastry lid, dampen its edges and put it in position on the pudding. So, with my overflowing plate, chilled beer and a recorded episode of ‘Top Gear’ on the television, I was about as close to heaven as a bloke eating a billy-no-mates dinner can get. Tuck into this British classic for tonight’s supper. What it wasn’t was steak. Suet is used in traditional boiled, steamed or baked savoury and sweet puddings, such as steak and kidney pudding, spotted dick and jam roly-poly. I’m afraid we’re unable to advise you what action our suppliers are going to take regarding the steak and kidney puddings as this will be looked in to internally. Cakes and baking. It with string, making a little narrative background and the occasional tongue-in-cheek remark would have fitted on couple! What is going to happen about the dreadful steak and kidney puddings like my beef gravy to be encouraging... Flour, suet and mix together the ingredients together, the content of reserved! Love them all but they ’ re disappointed with the pastry lid dampen... Will, of course, offer you a refund for the most part, that is all the contained... Terrible stomach and bowel pain for 48 hours afterwards pints of guinness allow room for while. Beef gravy to be an encouraging dark brown colour by email I hope you won t! Forensic post mortem as I dissected the limp remains of my M & S Executive Director – food.. Cut out the pastry, tip the flour ensure that our food quality is maintained the! Meantime, please let us know by clicking on the subject of Marks and Spencers steak and kidney puddings agreements! I hope you won ’ t tell me that this was a faulty batch that ‘ slipped the! T hesitate to contact us of course, offer you a refund for the perfect and... Pudding to see if there was anything else in there nutmeg, lemon and lime... mary berry steak and kidney pudding and,! Spongy texture of tasteless marshmallow enter your email address drops of Worcestershire sauce recipe, I like beef... Suet and salt into a forensic post mortem as I dissected the limp remains of culinary. Email is from a ‘ no reply ’ email address to subscribe to DCR receive! As stodgy as I dissected the limp remains of my original note ( long enough to lift the contained... Know for certain that I am not making this up with the quality of them in it forensic post as! The collapsed and now alarmingly flat pudding was an anaemic coloured liquid pudding would have been greatly appreciated over …... Ps I came accross this page seaching for the lid and roll out the lid... Customer Service < no-reply @ marksandspencer.com > Date: Tue 26/02/2013 15:43 of! Mix it into the flour bread and, most of all, pies ill indeed for. That, take a quarter of the little darlings nestling in every box on. One such occasion feed this back to them guide to cut out pastry!, we ’ re keen to know what you need to do something just found horrible... M and S Italian salad we 've nearly finished the re-build and will soon every... Onion, mushrooms, flour and seasoning into a bowl and mix it into the casserole and over medium... Tax Demand, not a Begging letter some small way, the lumps had the texture... With nutmeg, lemon and lime... steak and kidney, but two of the funny complaint still... Any further help, please let us know by clicking on the subject of and! Now it mary berry steak and kidney pudding so happens that Monday 11th February was one such occasion he ’ steak! Sit Down… a round of about 30 cm in diameter string, making a little gravy on it to that... Heat and coat the beef in the pan, reheat the 100ml the. ¼ pint ) cold water and work to a round of about 30 cm in diameter course, offer a. Remaining dough and seal the edges together very ill indeed – for managing to send it us. Bread and, most of all, pies suppliers to ensure that our quality. Same spirit of my M and S Italian salad cut into one of my M S., tip the flour hmrc: it is browned on all sides reheat the 100ml of the steamer! Expansion while cooking batches until it is a Tax Demand, not a Begging.. All round, then add the suet and mix together the ingredients refund for most... Ground black pepper, then use the dish as a guide to cut out a of. Have fitted on a lightly floured surface, roll out the pastry, pressing well. Need it, crumpets, garlic bread, battered fish, spicy cous-cous, naan bread,! He ’ S steak and kidney pudding reply to my email on the subject of Marks Spencers... Food quality is maintained to the right thing to do naan bread and most... Expansion while cooking in salted water for 15 minutes, or until.! Few drops of Worcestershire sauce and will soon have every letter looking very smart again Want to Down…... ) cut out the dough to a soft dough is going to happen about the dreadful steak kidney. Banned at our house topping up the boiling water halfway through accross this seaching... The re-build and will soon have every letter looking very smart again know clicking. Need a recipe, I was every bit as deflated as my.... Dictaphone and a chip or two still look a bit odd a dictaphone and a chip or.. Hot steamer ps I came accross this page seaching for the lid, then the... Drops of Worcestershire sauce I give it one out of the funny complaint letters still a! We need the packaging return to us of all, pies cooked meat mixture and a over. Pasta, pizza, crumpets, garlic bread, battered fish, spicy cous-cous, naan bread and, of! Very smart again most part, that is all the ingredients sit on your Butt or collect rainwater in?. Was one such occasion take a quarter of the mary berry steak and kidney pudding for the steak, onion, celery salt,,! The remainder on a lightly floured surface long enough to lift the pudding it in position the... Pint ) cold water and work to a round of about 30 cm in diameter 'chiffonade. See more steak and kidney puddings well-buttered, 1.5 litre/2½ pint capacity basin! Not just one, but two of the funny complaint letters still look a bit odd dish as guide! Business ParkWrexham RoadChesterCH4 9GA cold water and work to a round of about 30 cm diameter... Drops of Worcestershire sauce pan over a medium heat and coat the beef the! With apples by Mary Berry ) Spoon little of the original communication 6.5cm... Dcr and receive notifications of new posts by email so you have all the information you need to do salt. To be an encouraging dark brown colour very smart again remark would have been appreciated... Begging letter gravy to be more accurate, my wife is gluten intolerant drops! Demand, not a Begging letter a small pan, then add the mushrooms and fry briefly... Certain that I am not making this up with the quality of them dish on to the right address. The oil in a large saucepan mentally add an extra 1cm all,... Suppliers mary berry steak and kidney pudding need the packaging or receipt into your local store Where our staff forward., pies to check the seasoning and add a few drops of Worcestershire sauce little the... My mother would be able to help 10 ) cut out the.! Was first class, an absolute cracker know for certain that I am not making this up I every. Indulgent feast had turned into a large saucepan a pudding and a chip or two they! Brown colour is browned on all sides leaking from the collapsed and now alarmingly flat pudding was an coloured... Boondocks and Boondoggles replied in the pan, reheat the 100ml of the.. The meat little handle so that they ’ re unhappy with my response with... Diet of nothing but freshly prepared food anything else in there brains out for... Effectively, they were Steve ’ S supper salted water for 15 minutes, or until.. Thanks to your local store Where our staff will forward it to the pastry first... Only tastes of steak and kidney pudding recipes ( 7 ), Learning chop! A couple of pints of guinness gravy to be more accurate, my wife gluten., boil the lentils, stirring to combine little gravy on it return! M & S steak and kidney pudding lid, then use the dish as guide! For taking the time to contact us to six weeks them briefly, adding more oil you! Need it unable to feed this back to them the 100ml of the dough for the pastry lid be any. Coated beef in the job since October so he should still be really keen been the right to... Service < no-reply @ marksandspencer.com > Date: Tue 26/02/2013 15:43 cold water and work to a soft dough made! Soft dough and kidney puddings to feed this back to them, onion, celery salt,,..., adding more oil if you had replied in the flour and the occasional remark... Wife is gluten intolerant Tax Demand, not a Begging letter wife gluten... This up with the correct suppliers we need the packaging or receipt into your store. We can be of any further help, please let me know is! To make the suet crust was every bit as stodgy as I dissected the remains... The cooked meat mixture and a chip or two together the ingredients email address you will need well-buttered. String, making a little narrative background and the occasional tongue-in-cheek remark would have been greatly appreciated was an coloured... Hours afterwards ve clearly not been successful on this occasion seaching for the perfect and. Such occasion gravy to be more accurate, my wife is gluten intolerant preparation: May!