The plug fell out twenty mile later and locked up the engine. The store initially denied liability but finally fessed up that it was their fault. I've never done an oil change before but I want to learn. How they handle it going forward will be interesting. I assume that almost no one uses a torque wrench to tighten oil drain plugs, but instead knows how tight they are supposed to be through experience. Jiffy lube university has videos and multiple modules just on the oil change process. If you accidentally forgot to tighten an oil drain plug on a customer’s car, how long would it take to fall off? Store # 757 in Pleasanton, Tx. Go get a reimbursement for it at dealer. Don't forget to replace the oil drain plug! She drained the oil, put on the drain plug, filled the engine with fresh oil and thought she was done, except she forgot one crucial step, a fresh washer on the oil drain plug. A dealer (allegedly) forgot to tighten some propshaft bolts on mine, so I'd happily believe a routine job like an oil drain plug could be left loose. I then replaced the oil drain plate. Leaked all over the driveway. I can’t remember if I tightened it, and it’s bothering me. That oil is $$$. level 2. ... definitely hand-tighten your oil filter, and don't forget to add a bit of oil to the filter's seal before installing. If I couldn't pull a duplicate oil sample for my own analysis, I would have towed it out of there to ensure that I … The process is to check and re-tighten to make sure the plug and filter after a start and checking for leaks after 10 seconds of running. I think the oil change module is like around an hour of clicking pages after the timer runs out. Let the oil drain out into the oil pan until it stops trickling out. I think I was lucky. My mechanic informs me today that the oil drain plug dropped out on the highway, causing the sudden loss of all oil from the engine. It was SUPER tight when I went to take it off, but now I'm trying to tighten it (to 18 ft/lbs as recommended by the pelican parts book) but the rachet and torque wrench just seem to send it in circles without tightening. The engine seized and will need to be replaced ($3,000). I drained the oil, changed the filter and then put the plug back in finger tight before grabbing a rag to clean up any oil before tightening. I was handed off to their fine insurance company CMI. Firearm Discussion and Resources from AR-15, AK-47, Handguns and more! Use a square-end wrench (a socket wrench without the socket) to loosen and remove it. That was when I saw the wrench sitting next to me and realized I had not used it. Changed the oil in my wifes car, and didn't tighten the oil plug. On the other hand, I had a close call last night. I reported mine to Škoda UK who were very interested to hear about my experience. 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